Free SSL, what is is, why do I need it and why is it free if it is important?
SSL stands for Secure Socket Layer and is the technology behind the padlock you see when you use our website.
It allows both of us to know that data you send to us is only visible to us and while it is travelling across the internet it is both not visible and is not being corrupted in any way.
We want the same thing for you and your website visitors so we have included the ability to generate that padlock for your website as a free option when you purchase any hosting product.
When you signup for a hosting product here https://www.help.com.au/store/shared-hosting/ you will see it says "AutoSSL SSL Certificates" this refers to the ability to use a tool called AutoSSL inside the hosting portal to turn on and to view your current certificates. The best part is that the "Auto" part of this refers to the fact that it will automatically update itself once it is setup and you will never have to encounter an "expired" certificate on your website. We don't need you to spend time learning too much about this subject as our experienced staff will be able to answer any questions you might have via live chat and/or email during setup or even in the future.
Is it really free?
Yes it is free as in "it is included without extra cost" this is because it is now expected as a standard feature even from small businesses in Australia and around the world.
It used to take days to setup a certificate and you had to chose from many different suppliers but now days it comes built into the Web hosting manager we use and you don't have to read lots of articles full if technical jargon to benefit from this technology.
I want to read all the technical stuff !
Okay, in a nutshell we use a Web hosting manager called WHM which works with cPanel to provide an easy to use interface for our clients to manage their hosting server which we are providing. The default automatic SSL (AutoSSL) provided via cPanel is powered by Sectigo (formerly Comodo CA). They have already issued over 100 million digital certificates and worked with more than 700,000 businesses worldwide. They are the largest commercial Certificate Authority in the world. A typical certificate uses a sha256WithRSAEncryption signature algorithm, with a 2048 bit RSA public key. The certificate authority (CA) is Sectigo. We provide Ancestor DCV Support. The average delivery time of a certificate is about 2 minutes. We do not provide wildcard support. Certificates are valid for 90 days and are automatically replaced for a seamless user experience.
I need to know more!
Why not give it a try? Packages start at $10 per month and have no lock in contracts to you can literally spin one up in 15 minutes and see for yourself if it meets (and generally exceeds) your needs. Please feel free also to reach out to support via email@example.com if you have any further questions or if you encounter any issues.
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