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Addon domains and how to add them to your cPanel hosting
An addon domain name is an additional domain name you have hosted within your hosting service...
Adjusting PHP values
Sometimes your site is not resolving correctly due to memory limit errors, or files cannot be...
Creating a subdomain and adding it to cPanel hosting
A subdomain allows you to create additional addresses tied to your root domain name. For example...
Creating an email account in your cPanel hosting
In order to create an email account in your cPanel hosting with Help! you will first need to log...
Finding the nameservers and IP address for my hosting with Help.com.au
If you are looking to connect your domain name to your hosting, this guide will help you to find...
Finding your cPanel/FTP login details
Your cPanel login details will be identical to your User FTP username and password. To find...
Forcing a secure or https connection to your site
If your SSL is not forcing a secure or “HTTPS” connection you can use these steps to get that...
How to restore/download backups in your cPanel hosting
We recommend taking regular backups of your website and hosting just in case the worst happens...
Installing Wordpress into your cPanel Hosting
This guide will assist you with installing Wordpress into your cPanel hosting with us....
Installing a third party SSL certificate into cPanel
If you are not looking to use cPanels AutoSSL and have purchased an SSL certificate using a third...
Logging into your cPanel hosting
There are two ways you can log into your cPanel hosting with Help.com.au: Directly from your...
Managing an email account in your cPanel hosting
If you are looking to update the password, change the allocated storage or suspend a user, this...
Managing the spam filtering
If you are looking to manage the spam filtering for email addresses hosted in your cPanel hosting...
Mixed content SSL issues
If you are receiving a hard or soft fail due to mixed content warnings, then this issue lies with...
Modifying your computers hosts file to test your website
Modifying your computers hosts file allows you to "trick" your computer in to loading your domain...
Resetting your cPanel Password
In order to reset your cPanel/Hosting password: Head to Services > My Services Click on...
Resetting your email password in cPanel
Unfortunately cPanel does not allow you to view passwords you have set for your email accounts....
Running AutoSSL
AutoSSL is a feature provided by cPanel allowing any domains/subdomains hosted within your...
Setting up a redirect in cPanel
How to setup a redirect in cPanel First we will cover the different types of redirects....
Troubleshooting SSL issues
When you head to your website and do not see a padlock icon or are met with a “Not Secure”...
Uninstalling an SSL certificate and running AutoSSL
If your certificate is expired, or you have a self signed certificate, you can follow these steps...
Using FTP to access your service with us
If you are looking to access your cPanel account with us using an FTP connection, these steps...
Using cPanels File Manager
This guide will help you with using the File Manager tool in cPanel. This is where you can manage...
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